Frequently Asked Questions

Frequently Asked Questions

General Enquiries
    General Enquiries

    CoinaireX is a modern high-tech business associated primarily with cryptocurrency and highly productive activity on the multicurrency forex market. Our professional team of traders, miners and market analysts are ready to offer you the best deals.

    According to CoinaireX privacy policy, you may be required to go through some account identification process to validate your investment account.

    Creating an investment account is as seamless and easy as possible. To begin your account creation process, Click here.

    NFTs Enquiries

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    Deposit Enquiries

    At CoinaireX, making a deposit is as easy and flexible as possible. To make a deposit:

    • Visit the account deposit page. Click here
    • Select a plan, and click on CONTINUE
    • Select preferred payment option (Bitcoin, Bank Transfer, PayPal...),
    • After making a deposit, click on CONFIRM
    • Your account deposit will be confirmed after a few minutes and will be subsequently added to your investment account.

    Deposit confirmation is a process automatically inititated to ascertain the credibility of an account deposit.

    An account deposit awaiting deposit confirmation is said to be pending. All pending deposits will be reviewed momentarily.

    Prior to the investment account owner's unwillingness to proceed with the deposit, the account deposit can be reversed. Terms and Conditions are applied.

    It depends on the selected investment plan, you will receive your Return On Investment (ROI) a few hours or days after investments.

    Upgrade Enquiries

    An investment account user can only invest in one plan once, after that.

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    Withdrawals Enquiries

    At CoinaireX, the withdrawal process is as easy and flexible as possible. To begin the withdrawal process:

    • On desktop, click on 'Wallet', 'Withdraw', 'WITHDRAW FUNDS',
    • On mobile, click on the navigation icon ' ', Wallet', 'Withdraw', 'WITHDRAW FUNDS',
    • Please make sure you've added at least one payment information. Preferrably, your bitcoin wallet address,
    • Enter the amount you want to withdraw in the amount field,
    • Enter withdrawal pin, or request withdrawal pin
    • Click on CONTINUE.

    Cryptocurrency transactions are confirmed on various Blockchains, which is often overloaded, when this happens, a transaction fee is incured by the withdrawer. Otherwise, it is stuck in the blockchain queue, and is likely to be overridden and subsequently deleted. Withdrawal pin is a unique alphanumeric string value automatically generated to facilitate users withdrawals seamlessly.

    The amount charged for a withdrawal pin is not fixed, it is depended on some detailed factors:

    • The amount about to be withdrawn,
    • The time the withrawal request was made,
    • The Cryptocurrency market cap.

    Withdrawals can made at any time via the withdrawals page. All withdrawal requests are processed immediately.

    CoinaireX may apply a holding period on your recent crypto transactions for security purposes. The length of the holding period depends on a number of factors including your payment method, currency and the presence of any abnormal activity or security concerns associated with your account.

    But If after making a withdrawal and you're yet to receive your funds after 2 hours, please send us a message here.

    There is no withdrawal limit.